Faculty, students, and staff can view the helpful resources on this page. Below is a list of articles devoted to problems that users sometimes experience while using Webex.

In the October 2021 (41.10) release, Windows 7.x, 8.x and macOS 10.12 operating systems will reach end of support. The minimum requirement for the Webex app will be Windows 10 and macOS 10.13. Users running on Windows 7.x, 8.x or macOS 10.12 operating systems will no longer receive new releases or features after the October release.

If you are unsuccessful in resolving your issue, you can create a UConn Webex support ticket.

Webex Test Meeting Website:

Here is an autonomous Meeting that you can join to test your connection: https://www.webex.com/test-meeting.html
Note: you do not need to enter your real name or email; enter any name and "a@a.com"

Troubleshooting Guides