This article is for student workers, faculty and staff seeking information regarding managing spam or phishing messages received in their Outlook Client / Office 365 Web Access accounts.
If you suspect that an email is a phishing message,
- Forward the message to email@example.com.
- Delete the message from your inbox.
- If you did not click on any of the links from the email, no further action is required. However, if you did click on any links from a phishing message, or suspect that your account was otherwise compromised in any way,
Alternatively, spam and phishing messages can be directly handled through the Outlook client or Office 365 Web Access by using the Report Message add-In.
This add-in must first be downloaded for your Outlook email account, and will appear in both the Outlook Client and Office 365 Web Access once it has been downloaded.
Report Message Add-in Options
When you are using the Report Message add-in options,
Reporting a message as Junk will add the sender to your Blocked Senders List and move the email to your Junk Folder. You will receive the option to report the message to Microsoft.
Reporting a message as Phishing will move the item to your Junk Folder and report the item to Microsoft for analysis.
Reporting a message as Not Junk will add the sender to your Allowed Senders List and the email will be moved to your Inbox. You will receive the option to report the message to Microsoft.