This article is intended for students, faculty and staff who want to access their university-owned computer from a personal iOS device.

Note

If you already have your computer configured to receive remote desktop protocol connections: e.g., you connect remotely already through a virtual private network (VPN connection), you can skip steps 1 and 2 and proceed to step 3.

Steps 1 and 2 require access to your UConn Windows workstation.

Step 1: Enable Remote Desktop on Your University Device

Windows 7

  1. Right click on the Computer option from the Start menu.
  2. Left-click on Properties. The screen will display basic information about your computer.
  3. The "User Account Control" pop-up window will be displayed.
  4. Click Yes to allow "System Remote Settings" to make changes to your computer. The "System Properties" window will open on the "Remote".
  5. If you see the message “You must enable the Window Firewall exception for Remote Desktop” in the dialogue box, click on the provided link. The page that pops up will give you additional instructions on how to change settings for Remote Desktop Connection so that it works.
  6. Verify that the third radio button is selected. If it is not, select it.
  7. Click OK.

Windows 10

  1. Right click on the Start Button and select System from the Menu
  2. Left click on Remote Settings from the left-hand side of the screen.
  3. The "User Account Control" pop-up window will be displayed.
  4. Click Yes to allow the program "System Remote Settings" to make changes to your computer. The "System Properties" window will open on the "Remote".
  5. If you see the message “You must enable the Window Firewall exception for Remote Desktop” in the dialogue box, click on the provided link. The page that pops up will give you additional instructions on how to change settings for Remote Desktop Connection so that it works.
  6. Verify that the second radio button is selected, as well as the checkbox underneath the second radio button.
  7. Click OK.

Step 2: Note Your Computer Name

After completing the above steps, you will be returned to the "Properties" (basic information about your computer) window.

Write down the information listed in the "Full computer name." This information is needed when attempting to connect to your University computer from your remote PC.

Step 3: Installing Microsoft Remote Desktop

Open the app store on your mobile device and search "Microsoft Remote Desktop". Click Get it.

This will require an Apple ID and password.

Step 4: Configuring a Remote Desktop Gateway

  1. Open the Microsoft Remote Desktop application on your mobile device.
  2. Tap the Gear in the upper left corner.
  3. Tap Gateway
  4. Tap Add Remote Desktop Gateway.
  5. Tap Server Name, enter "remote.uconn.edu".
  6. Tap Save.
  7. Tap User Name.
  8. Tap Add User Account.
  9. Enter in the following credentials:
    User Name: UCONN\your NetID
    Password: your NetID password
  10. Tap Save.
  11. Go back to the "Add Remote Desktop Gateway" window, and tap Save.
  12. A remote desktop gateway should now be created.

Step 5: Configuring a Remote Desktop Connection

  1. Open the Microsoft Remote Desktop application on your mobile device. 
  2. Tap the Plus in the upper right corner.
  3. Tap Add PC or Server.
  4. Tap PC Name, and enter the "Full Computer Name" retrieved previously.
  5. Tap Done.
  6. Tap User Name.
  7. There should already be an option to select "UCONN\Your NetID," select this.
  8. Tap Settings.
  9. Tap Gateway.
  10. Select "remote.uconn.edu."
  11. Tap Friendly Name.
  12. Type in UConn PC.
  13. Tap Done.
  14. Return to the "Create Connection" screen.
  15. Tap Save to create your connection.
  16. You should now see your PC under "My Desktops."  Tap this to connect to your PC.