This article is intended for faculty and staff that wish to setup their Home/Mobile Mac OSX machine to remotely connect to Work/Office via Remote Desktop.

Connecting to a Mac

Follow these steps to connect to a Mac. Otherwise, these instructions are for connecting to a PC.

  1. Connect to VPN using Pulse Secure
  2. Open Finder
  3. Press Command+L to open URL connect
  4. Enter IP address found in the article Setting up Remote Desktop on Mac OSX as a Remote Machine (vnc://111.11.111.11)

Connecting to a PC

Officially Supported Client

Compatibility: Requires OS X 10.6.8 or later

Visit this page on your Mac to download and install the Remote Desktop App.

Configuring the Software

Creating the Gateway

Remote Gateway

The remote Gateway is not necessary if you already use the Pulse Secure VPN or have Direct Access. However, the gateway is highly recommended as it means you do not need Direct Access or Pulse VPN in order to connect.

  1. Open Microsoft Remote Desktop.
  2. Click Preferences.
  3. Select the Gateway tab. Click the plus sign “+” in the lower left hand corner of the screen.
  4. Enter the following information in the provided fields. You will use your NetID credentials as your username and password.
  5. Close the Preferences window.

Microsoft Remote Desktop Preferences

Creating the Connection

  1. Open Microsoft Remote Desktop.
  2. Click New.
  3. Enter the following information in the provided fields. Again, you will be using your NetID credentials.
    Microsoft remote desktop new connection screen.

  4. Close the Edit Remote Desktop window.
  5. Double-click Work PC under My Desktops
  6. Click Continue on the Verify Certificate window.
  7. You should now be connected to your work computer or server.