This article will provide a guide on getting your Home/Local/Mobile Windwos machine ready to connect back to your Office/Remote computer.

Installing the Supported Client

Windows 7 & 10 Professional, Education, and Enterprise all have Remote Desktop installed by default, simply search for it using the start menu.

If you do not see it, you can manually download it.

Creating the Gateway

Remote Gateway

The remote Gateway is not necessary if you already use the Pulse Secure VPN or have Direct Access. However, the gateway is highly recommended as it means you do not need Direct Access or Pulse VPN in order to connect.

  1. Click on the Start button and open the Remote Desktop Connection software by typing remote desktop connection into the search bar and then selecting it.
  2. Click the Options drop-down arrow.
  3. Click the Advanced tab.
    Remote desktop connection advanced tab.
  4. Click Settings.
  5. Verify that the second radio button next to "Use these RD Gateway server settings" is selected. If not, select it. Enter "" in the "Server name" field.
  6. Verify the box next to "Use my RD Gateway credentials for the remote computer" is selected. (If you want to log into your remote computer using a different account, do not select this box).
    Remote desktop connection server name settings.
  7. Click OK.
  8. Go back to the General tab. Click the Connect option.
  9. You will be asked to install a certificate. Click Yes.
  10. In the "RD Gateway Server Credentials" window, enter your user name in the format "UCONN\NetID" (ie uconn\lgm11001)
  11. In the Password field, enter your NetID password.
  12. Click OK.


If you are prompted again, enter the user name and password of your remote computer (if you are prompted for this second step authentication, this login information is likely different than the above info entered).

After authentication, you are now remotely connected to your UConn computer or server.

Creating the Connection

  1. Under General, Enter into the Computer text box the full name of the computer followed by that you noted in Step 2. (i.e.
  2. Instead of clicking "Connect", click on "Save As..." to save the connection settings as a shortcut file.
  3. Browse to your desktop and save the shortcut file
  4. Double Click on this shortcut to quickly launch Remote Desktop Connection in the future.

Remote desktop settings save as screen.