Delegates can reset a forgotten password using the password recovery question that was set up when they initially created the account. 

To reset your password, 

  1. Navigate to the Student Administration login page. 
  2. Click the DELEGATE LOGIN button. 
  3.  Click the Forgot your password? link. 
  4. In the User ID field, enter the User ID you set when you created the account.
    • If you do not remember your User ID, check the email notifications sent to you after you created an account. 
  5. Click Continue. 
  6. In the Response field, enter the answer to your security question.
  7. Click Enter New Password link. A new password will be sent to the address listed in the Email ID field. 

If your login issues persist, contact the Technology Support Center at or (860) 486-4357.